The Entrust Group Review
Saturday, October 18th 2025

Looking to invest in a Gold IRA with The Entrust Group Gold IRA? This article reviews its benefits, setup process, and overall value to help you decide if it’s right for you.
► Key Takeaways
- The Entrust Group specializes in Gold IRAs, offering tax advantages and protection against inflation through investments in precious metals.
- Setting up a Gold IRA with The Entrust Group is straightforward, but users report significant issues with customer support, transaction delays, and complex paperwork.
- While fees are competitive, potential investors should be aware of the challenges and additional costs associated with managing a self-directed Gold IRA.
Table of Contents
► Introduction to The Entrust Group Gold IRA
The Entrust Group, founded in 1982, boasts nearly four decades of experience in providing account administration services. With over 125 employees, the company has cemented its reputation as a leader in the self-directed IRA space. For those unfamiliar, self-directed IRAs (SDIRAs) offer a broader range of investment options compared to traditional IRAs, allowing you to invest in real estate, private equity, and, notably, precious metals like gold and silver. Additionally, many individuals seek guidance from self directed ira custodians to navigate these investment opportunities.
What sets The Entrust Group apart is its specialization in Gold IRAs, offering investors the flexibility and control to include precious metals in their retirement portfolios. This makes it an appealing option for those seeking to hedge against inflation and add a layer of security to their retirement funds. With the promise of numerous educational resources like blog posts and webinars, The Entrust Group aims to demystify the complexities of SDIRAs, particularly for beginner investors.
But bold claims beg to be tested. Can The Entrust Group truly deliver on its promises of ease, flexibility, and control? Will their nearly 40 years of experience translate into a seamless and beneficial investment process? These are the questions we will explore as we dive deeper into the specifics of The Entrust Group Gold IRA.
► Promised Benefits of The Entrust Group Gold IRA
One of the standout benefits touted by The Entrust Group is the tax advantages associated with self-directed IRAs and simple IRAs. These accounts can potentially reduce taxable income, allowing for significant tax-deferred growth. Tax-free growth in a Roth IRA or other IRA tax-advantaged plans appeals to those aiming to maximize retirement funds and minimize taxable income through self directed retirement accounts.
Another compelling argument for investing in a Gold IRA is protection against inflation. Precious metals like gold and silver have historically maintained their value over time, providing a reliable hedge against the eroding effects of inflation. By including a mix of precious metals, The Entrust Group claims to offer true portfolio diversification, including:
- Gold
- Silver
- Palladium
- Platinum
With over 40 years of experience and a partnership with GoldMoney since 2008, The Entrust Group increases its credibility in the precious metals industry. Their expertise seeks to reassure investors that they are in capable hands. But do these benefits hold up under scrutiny? As we proceed, we’ll evaluate whether these promises translate into actual advantages for investors and consider the entrust statement reflected, entrust reflecting.
► Setting Up Your Gold IRA Account
Setting up a Gold IRA account with The Entrust Group is designed to be straightforward. The initial step involves opening a Self-Directed IRA account online, a process that can be completed in less than 10 minutes. This straightforward setup benefits investors who value efficiency and convenience.
The Entrust Group offers a comprehensive Gold IRA Kit containing educational materials and necessary documents to guide you through the setup. This kit is particularly beneficial for newcomers who might find the intricacies of self-directed IRAs daunting. Additionally, The Entrust Group handles the transaction processing, including transferring funds to the dealer once the required documentation is complete.
Adhering to IRS regulations is crucial when setting up a Gold IRA. Key requirements include:
- Investors must adhere to annual contribution limits to avoid penalties.
- Any precious metals purchased must be stored in a depository.
- The IRS prohibits account holders from having physical possession of these assets.
These measures ensure the legality and security of your investment through due diligence.
► Safety Precautions During Setup
When setting up your Gold IRA, adhering to safety precautions is paramount. One critical aspect is acquiring IRS-approved gold, which ensures compliance with regulations regarding the quality and purity of the metals. Only gold that meets these stringent standards can be included in your Gold IRA, safeguarding the investment’s legitimacy.
The IRS also mandates that gold IRA funds be stored in a secure, independent, and insured facility. This requirement enhances investment safety and ensures compliance with federal agencies regulations.
Additionally, only gold coins produced by government mints with a minimum purity of 99.5% are eligible for inclusion in a Gold IRA. These strict guidelines are designed to protect investors and maintain the integrity of the investment.
► Design and User Experience of The Entrust Group Online Portal
The Entrust Group has developed a user-friendly online portal that enhances account management. The new dashboard consolidates all account information, making it easier for users to manage their total asset investments at a glance. This streamlined design is particularly beneficial for those who manage multiple assets and require quick access to their account details.
Responsive design ensures that the portal functions seamlessly across various screen sizes, from desktops to smartphones. Users can filter their transaction history by type or date for better tracking and management. This feature helps keep tabs on investments and ensures accurate transaction records.
The ‘I Want To…’ feature replaces the previous services page, guiding users through available activities in a more intuitive manner. Tooltips throughout the portal provide additional information to assist with navigation, making the platform accessible even for those who are not tech-savvy. These design elements contribute to a more efficient and user-friendly experience.
► Materials and Durability of Physical Assets
Investors have the option to acquire gold in various formats, such as bullion bars and coins. Each format offers different advantages in terms of storage and resale. For instance, bullion coins, unlike numismatic coins, derive their value primarily from their metal content rather than their rarity, making them easier to sell.
Gold held in IRAs must meet the following conditions:
- Be at least 99.5% pure to qualify as an acceptable investment, ensuring the gold’s intrinsic value is preserved.
- Require appropriate storage solutions, such as safe deposit boxes or specialized vaults.
- Be aware that these storage options often incur additional fees.
These factors ensure the investment’s durability and security.
► Ease of Use and Accessibility
The Entrust Group’s mobile app and online portal enhance accessibility and ease of use. These tools allow investors to manage their accounts from anywhere, providing needed flexibility. The user-friendly platform enables easy tracking and management of Gold IRA accounts.
Customer support offers consultations by experienced financial advisor professionals to assist with account management and investment advice queries. Additionally, the company provides various educational resources, including webinars and FAQs, to help investors navigate their Gold IRA investments more efficiently.
► Real-Life Performance of The Entrust Group Gold IRA
The real-life performance of The Entrust Group Gold IRA has garnered mixed reviews. On average, the company holds a rating of 2.4 based on customer experiences. Many customers have expressed dissatisfaction with the customer support, citing poor communication and delayed responses as significant issues. These challenges are especially frustrating in financial investments.
Despite the negative feedback, some customers have highlighted positive experiences with specific staff members who provided exceptional service. However, these positive interactions seem to be the exception rather than the norm. Many users have reported difficulties with transaction execution, indicating delays in processing that have impacted their investment strategies.

Despite its user-friendly design, the online platform has been criticized for being challenging to navigate. This has impacted transaction efficiency and overall user satisfaction. Additionally, a significant number of customers have experienced delays in transferring funds and processing transactions, which can be detrimental to timely investment decisions.
Overall, while there are some bright spots, the general customer sentiment about working with The Entrust Group remains largely negative. This raises concerns about the reliability and efficiency of their Gold IRA services.
► Challenges Faced During Usage
Users of The Entrust Group Gold IRA have reported several challenges during usage. Significant delays in processing requests and poor communication from the company have been common complaints. These issues create considerable frustration and uncertainty for investors.
Another challenge is the electronic signature system, which some users have found problematic. System inefficiencies have hindered document completion, leading to delays in investment processes. Additionally, many clients have encountered difficulties with paperwork, describing the process as overly complex and cumbersome.
Unexpected fees have also been a point of contention. For instance, one customer reported an unexpected transfer out fee of $250 when moving their IRA. High fees for transfers in and out have been mentioned, adding to the overall cost of managing the account, including transaction fees.
These challenges underscore the importance of understanding potential costs and complexities before committing to a Gold IRA with The Entrust Group.
► Overall Value and Cost-Effectiveness
Evaluating the overall value and cost-effectiveness of The Entrust Group Gold IRA requires considering the fee structure:
- The company caps its annual recordkeeping fees at $2,299, providing a level of predictability in costs.
- Compared to standard IRA custodians, The Entrust Group’s fees are competitive.
- The fee structure offers clarity, which adds to its value.
For investors seeking alternative assets like real estate and crypto, The Entrust Group’s value may outweigh the associated costs. The wide range of investment options justifies the higher fees for many investors. However, it’s crucial to weigh these advantages against the possible challenges and extra costs involved in managing a self-directed IRA and alternative investments.
Withdrawal of physical gold from a Gold IRA is treated as a taxable event, similar to traditional IRA withdrawals. This tax implication is crucial when evaluating the cost-effectiveness of investing in a Gold IRA. Investors must assess whether a diversified retirement portfolio justifies the associated costs and complexities.
The Entrust Group Ratings on Consumer Review Sites
► Alternatives to The Entrust Group Gold IRA
Several alternatives to The Entrust Group Gold IRA are worth considering. GoldenCrest Metals is highly regarded for its customer service and transparent pricing, making it a top contender for Gold IRA providers. Their focus on clear communication and customer satisfaction sets them apart in the industry.
Birch Gold Group is noted for its educational resources and consultative approach, ideal for new investors in precious metals. Their emphasis on investor education and specialized knowledge helps clients make informed decisions about their retirement portfolios. Similarly, Augusta Precious Metals is recognized for outstanding educational support tailored to customers interested in Gold IRAs.
Colonial Metals Group offers a diverse range of IRA-eligible metals and emphasizes clear fee structures for clients. Noble Gold is highlighted for its competitive pricing on bullion products, appealing to cost-conscious investors. These alternatives provide various benefits, allowing investors to choose the provider that best meets their needs and preferences.
Summary
In conclusion, The Entrust Group Gold IRA offers a unique opportunity for investors to diversify their retirement portfolios with precious metals. While the company boasts nearly 40 years of experience and a wide range of investment options, the mixed customer reviews and reported challenges raise concerns about its overall reliability. Alternatives like GoldenCrest Metals, Birch Gold Group, and Augusta Precious Metals provide compelling options for those seeking better customer service and educational support. Ultimately, the decision to invest in a Gold IRA should be based on a thorough evaluation of all potential benefits and drawbacks to ensure it aligns with your retirement objectives.
Frequently Asked Questions
What are the main benefits of investing in a Gold IRA with The Entrust Group?
How easy is it to set up a Gold IRA account with The Entrust Group?
What safety precautions should I take when setting up a Gold IRA?
What challenges might I face when using The Entrust Group Gold IRA?
Are there any alternatives to The Entrust Group Gold IRA?
Absolutely, there are great alternatives like GoldenCrest Metals, Birch Gold Group, Augusta Precious Metals, Colonial Metals Group, and Noble Gold. Each offers unique perks like enhanced customer service and transparent pricing, making it easy to find one that fits your needs.
Other Great Gold IRA Deals available for October 2025
2 Comments
Hey there!
Do you think Augusta or Goldco are better choices to open a gold IRA?
Cheers
Hi Derek,
I’m inviting you to read our complete reviews of both Goldco and Augusta and decide for yourself, although you might find a few hints in the final note we assigned to these companies 🙂
Cheers